LIPSedge™ AE450 Starter Kit (AE450 + RJ45 cable + M12 cable)

LIPSedge™ AE450 is our next-generation ruggedized 3D active stereo camera which brings to heavy-duty users with upgraded depth precision and detection range. With the baseline of the depth sensor expands to 95 mm, LIPSedge™ AE450 can see more than 10m while minimizing the error of Z-axle measurement to as low as ≤ 2% at 4 meters.

LIPSedge™ AE450 features GigE/PoE, IP67 rating, and built-in IMU & heatsink. Best of all,  LIPSedge™ AE 450 supports variety of industrial 3D frameworks such as ROS, NVIDIA Isaac, OpenNI, OpenCV, and HALCON.

Product Highlights

Shipping

How will we deliver your order?

We utilize FedEx / DHL / President Transnet Corp. (Taiwan) / SF Express and their partners for shipping. Expedited shipping options are available for those who wish to receive their products sooner.

How long does order processing take?

7 working days after payment has been received.

How long will it take for your order to arrive?

The standard delivery time may vary depending on your location. Shipping for orders sent to destinations outside Taiwan (R.O.C) will vary based on local customs regulations.

How can you track your order?

Instructions for order tracking are included in an email sent to you when your order ships. You can also check the status of your order here.

To which countries can you ship your order?

We accept orders for shipment to over 70 countries. Ship-to countries and regions may vary depending on the selected product. 

Anguilla, Argentina, Aruba, Ascension and Tristan da Cunha, Australia, Austria, Belgium, Belize, Bermuda, Bosnia and Herzegovina, Brazil, Bulgaria, Canada, Caribbean Netherlands, Cayman Islands, Chile, China, Christmas Island, Cocos (Keeling) Islands, Columbia, Cook Islands, Costa Rica, Croatia, Curacao, Cyprus, Czech Republic, Denmark, Dominica, Dominican Republic, Egypt, Estonia, Falkland Islands, Faroe Islands, Finland, France, French Guiana, French Polynesia, Georgia, Germany, Gibraltar, Greece, Greenland, Guadeloupe, Guam, Guernsey, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Isle of Man, Italy, Japan, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Malaysia, Malta, Martinique, Mayotte, Mexico, Monaco, Montserrat, Netherlands, New Caledonia, New Zealand, Niue, Norfolk Island, Northern Mariana Islands, Norway, Panama, Peru, Philippines, Pitcairn Islands, Poland, Portugal, Reunion, Romania, Saint Barthelemy, Saint Helena, Saint Maarten, Saint Martin, Saint Pierre and Miquelon, Singapore, Slovakia, Slovenia, South Korea, Spain, Svalbard and Jan Mayen, Sweden, Switzerland, Taiwan, Thailand, Tokelau, Turkey, Turks and Caicos Islands, UK Virgin Islands, United Kingdom, United States, US Virgin Islands, Vatican City, Venezuela, Vietnam, Wallis and Futuna.

Note: Please Contact Store if your shipping destination is not on the above list.

Order and Payments

What currency does the store use?

All prices and payments are in US dollars.

What payment methods are accepted?

Currently, our website accepts Bank Wire Transfer, and payments via a third-party service: PayPal. PayPal is ideal for customers using cards issued outside Taiwan (R.O.C). We do not accept cash, checks, or money orders.

Do you have to pay customs fees and import duties?

Yes, if required by the ship-to destination country. If customs fees, duties, or taxes are levied once a shipment reaches your country, you're responsible for paying them. These additional charges are not included in the payment made to LIPS Corporation, and we have no control over or ability to predict them. Customs policies vary widely from country to country, so contact your local customs office for details.

Will you be charged sales tax for your order?

Sales tax is based on the ship-to address for orders. It is charged where LIPS Corporation has an economic presence and is required to be registered. For international orders, refer to the question above.

When does PayPal charge your credit card?

The exact timing is not within our control; it's determined by the Paypal. PayPal typically charges your credit card immediately after a payment is authorized, which generally, expect to be charged at the time of order placement.

Product Questions and Support

How do you get technical support for the products you order?

For all technical questions, please visit our Contact Technical Support Page for inquiry.

LIPS Store Return and Warranty Policies

Welcome to the LIPS Store. We are committed to providing high-quality 3D vision hardware and software solutions. Due to the precision and professional nature of our products, please carefully review our Return, Warranty, and Liability policies before making a purchase. 

Hardware Returns & Manufacturing Defects
LIPS only accepts returns for hardware products that possess a manufacturing defect. Our liability is limited to damages that occurred during the manufacturing process.

Warranty Coverage & RMA Processing
LIPS provides a 12-month hardware warranty starting from the date of shipment. For defective items within this warranty period, please contact us and we will process an RMA (Return Material Authorization) and provide a replacement.  We will not issue an RMA for products that become defective outside of this 12-month period. Please note that this warranty and return policy applies exclusively to hardware products purchased directly from the LIPS Store.

Warranty Registration (For Third-Party Purchases)

If you purchased your LIPS product through one of our authorized distributors or platforms, we highly recommend registering your device to ensure seamless warranty support. Please visit our Warranty Registration Page to activate your coverage and receive the latest technical updates.

Warranty Verification
To determine your warranty eligibility, we will provide an evaluation form. You will be required to submit the following information: a clear description of the failure, the serial number, and the date code (if applicable).

Shipping & Handling
Once an RMA is authorized, please return the defective hardware within 14 days. We highly recommend using a shipping service that provides a tracking number. Please be advised that original shipping and handling fees are non-refundable, and the customer is responsible for all return shipping costs.

Software & Digital Products
All sales of software licenses (including SDKs, Middleware, and Applications) are final. These products are non-exchangeable and not eligible for replacement.